Approximately 80% of our time during air travel is in dwell time at the airport—in lounges, eating, and boarding—and inflight, making these the longest engagement touchpoints. Yet, the research indicates that travelers are not fully satisfied.
Over the next decade, we plan to seize this journey, delivering a range of holistic and integrated products & services that will make the passenger journey more memorable. In the short term, we plan to drive disruptive innovation in the Inflight Entertainment and Connectivity (IFEC) market, delivering cutting-edge solutions that transform passenger experiences.